Privacy Policy

A legal disclaimer

Effective Date: June 19, 2026

At Onekayg BPO Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us through our website, phone calls, email, WhatsApp, social media, and other communication channels. This policy is based on common privacy practices for BPO service providers.

Information We Collect

We may collect:

• Name and company name

• Phone number

• Email address

• Business address

• Service inquiries and project details

• Call recordings for quality and training purposes

• Website usage information such as IP address, browser type, and cookies

How We Use Your Information

We use your information to:

• Provide BPO, customer support, lead generation, virtual receptionist, inbound and outbound calling services

• Respond to your inquiries

• Improve our services

• Send quotations, invoices, and service updates

• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information. We may share information only:

• With authorized employees or service providers who help deliver our services

• When required by law or government authorities

• To protect our legal rights

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. However, no online system can guarantee 100% security.

Cookies

Our website may use cookies and analytics tools to improve user experience and understand website traffic. You can disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Delete your information (subject to legal requirements)

• Opt out of promotional communications

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

Contact Us

Onekayg BPO Services

Email: info@onekayg.com
Website: www.onekayg.com

If you have any questions about this Privacy Policy, please contact us using the details above.​